Therefore, if your phone is set to an incorrect date or time, WhatsApp might fail to connect with its server and throw a ‘Couldn’t send’ error. WhatsApp relies on the date and time on your phone to connect and sync data with its server. Step 2: Ensure that the switch next to Mobile Data and Background App Refresh is enabled.Ĥ. Step 1: Open Settings on iPhone and scroll down to tap on WhatsApp. Step 3: Return to the app info page, tap on Battery and remove any restrictions. Toggle on the switches next to Background data and Unrestricted data usage. Step 1: Long-press on the WhatsApp icon and select App info from the menu that appears. For instance, if you’ve denied WhatsApp from using mobile data in the background or restricted its battery usage, your phone will suspend the uploading process once you minimize the app. Next, you’ll need to ensure that WhatsApp isn’t restricted. Tap on the info button at the bottom and check the video size and format.

Similarly, open up your video in the Photos app if you’re using an iPhone. To check the format of a video on Android, open it in the Google Photos app and swipe up to view the video’s format and size. If the video you’re trying to upload is in an unsupported format, you’ll have to convert it into one of the supported formats (such as MP4, MKV, MOV, etc.) and try uploading it again.

If the image or video you’re trying to share is in an unsupported format or if it’s too large, you might get a ‘Couldn’t Send’ error while uploading it to your WhatsApp status. WhatsApp supports the most popular file formats. You can also try posting a written status update instead to see if that works. That’ll verify whether the issue is related to the particular image or video.

Try Another Image or Videoįirst, try uploading another image or video. If you’re certain that your internet connection is fine and restarted the app a few times, employ the seven troubleshooting tips in this post to fix the WhatsApp Status not uploading issue.

New whatsapp status